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General Information

Ref #
1451
Department
Clerical
Job Site
River City Veterinary Hospital FL
Date Published
10-24-2025
Base Min.
$ 15
Base Max.
$ 18

Description & Requirements

Company Overview
River City Veterinary Hospital has served the Jacksonville, FL community with comprehensive care since 1960. Our mission is to treat every pet like our own, a philosophy reflected in our excellent 4.6-star Google rating and the recognition we have earned from the community. You will be joining an award-winning practice, honored as "Best Animal Hospital" in Avondale/Riverside by Jacksonville Magazine and named one of the "Best Veterinary Clinics" in Jacksonville by ThreeBestRated.com. If you are seeking a deeply established practice where your contributions are immediately valued, this is your next career opportunity.

We believe that you succeed when you are fully supported, which is why we invest in our teammates through a network committed to growth and education. When you join our dedicated group of professionals, you gain access to internal specialty consultations and mentorship opportunities designed to help you achieve your career goals. We are committed to fostering a culture where all teammates, whether you are aiming to become a credentialed technician, move into leadership, or perfect your surgical skills, receive the coaching and resources necessary to do your best work every day.

As a comprehensive, full-service small animal clinic, we ensure you have the tools necessary to deliver exceptional patient care across the full spectrum of veterinary medicine. Our scope of work is broad and challenging, covering everything from Wellness and Prevention to Advanced Care and Surgical Procedures. We also provide critical Urgent Care services to the community, rounding out a robust diagnostic and treatment schedule, including dedicated Testing and Diagnostics capabilities. To help support busy clients and maintain workflow efficiency, we offer drop-off services, ensuring dedicated time for your complex cases.

Jacksonville, Florida, often called "River City," offers an ideal blend of city convenience and coastal living. Located in the popular Avondale/Riverside area, you will be working in a historic and vibrant community known for its local culture and beautiful scenery. This location provides you with ample opportunities to enjoy Florida’s famous weather, whether you are exploring the St. Johns River, dining at local establishments, or taking advantage of the area's relaxed pace of life outside of the hospital.
Job Description

Your Impact as a Receptionist

  • Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
  • Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
  • Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
  • Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

  • A passion for providing excellent customer service and a genuine love for animals.
  • Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
  • Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
  • A collaborative, team-first mindset and the ability to work both independently and with direction.
  • Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Total Wellbeing

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Financial Health

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Valuable Perks

Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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