Description & Requirements
Description & Requirements
When you join our practice, you become part of a network that is deeply invested in your professional success. We prioritize a culture of continuous learning and growth, ensuring you have the tools, mentorship, and educational resources necessary to advance your career goals. This structure allows you to succeed and grow, whether that means achieving your credentialed veterinary technician status, mastering advanced surgical procedures, or moving into a leadership role. Our clinical environment is carefully maintained to be comfortable, kid-friendly, and calm, benefiting both patients and the hardworking teammates who care for them.
Acredale Animal Hospital provides the full spectrum of small animal medicine, offering extensive diagnostic capabilities and advanced care right here in the clinic. You will utilize modern testing and diagnostics technology and participate in robust surgical procedures to address complex cases. Beyond routine preventative health and wellness, the services you provide include critical urgent care for immediate needs and comprehensive advanced care for specialized medical challenges. This comprehensive medical environment gives you the opportunity to continually expand your skills alongside capable teammates.
Located in the heart of Virginia Beach, you benefit from living in a highly desirable coastal community that provides an exceptional quality of life. The region is known for its beautiful beaches, expansive parks, and numerous outdoor recreational activities, offering ample opportunity to achieve a fulfilling work-life balance. The Chesapeake and Virginia Beach area provides a rich mix of culture, history, and modern amenities, making it an excellent place for you to put down roots and enjoy everything the mid-Atlantic has to offer.
Your Impact as a Receptionist
- Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
- Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
- Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
- Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
What You'll Bring to the Team
- A passion for providing excellent customer service and a genuine love for animals.
- Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- A collaborative, team-first mindset and the ability to work both independently and with direction.
- Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
Responsibilities and Benefits
How You're Supported
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Competitive Compensation
A competitive hourly rate based on your experience, plus a comprehensive benefits package.
Total Wellbeing
Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).
Financial Health
Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.
Commitment to Growth
For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.
Valuable Perks
Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.