Description & Requirements
Description & Requirements
When you join us, you gain access to an organizational culture built to help every teammate succeed. We believe in investing in your future. While focusing on your day-to-day role, you will be supported by a network that prioritizes professional growth. Veterinarians have access to internal specialty consultations to assist in complex cases, ensuring high-quality case management. We have programs in place to support your long-term career goals, whether that involves becoming a credentialed technician or moving into a leadership role within the organization. We want you to feel empowered to do your best work every day.
As an AAHA-accredited hospital, you will be practicing rigorous, high-quality small animal medicine that includes comprehensive care for dogs, cats, and pocket pets. Our facility is full-service, providing crucial preventative care through Wellness and Prevention protocols, advanced Testing and Diagnostics, essential Surgical Procedures, and critical Urgent Care services for pets in need. The AAHA evaluation covers nearly every aspect of the hospital, including cleanliness, client service, and anesthesiology, ensuring you have the infrastructure and protocols required to deliver exceptional patient outcomes consistently.
Memphis Animal Clinic is proudly located in Memphis, TN, situated specifically in the heart of the vibrant Cooper-Young community. This location is easily accessed via Midtown Memphis, placing you in a dynamic, historic area of the city. Memphis is a city known for its unique culture, world-class music, and supportive local atmosphere. You will find that our deep roots in the community, dating back nearly a century, provide a stable and trusting environment where you can build lasting relationships with clients and their beloved companions.
Your Impact as a Receptionist
- Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
- Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
- Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
- Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
What You'll Bring to the Team
- A passion for providing excellent customer service and a genuine love for animals.
- Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- A collaborative, team-first mindset and the ability to work both independently and with direction.
- Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
Responsibilities and Benefits
How You're Supported
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Competitive Compensation
A competitive hourly rate based on your experience, plus a comprehensive benefits package.
Total Wellbeing
Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).
Financial Health
Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.
Commitment to Growth
For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.
Valuable Perks
Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.