Veterinary Receptionist

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out. As a Receptionist you will: - Receive and place calls to clients for the purpose of scheduling. - Prioritize multiple tasks in a calm, organized manner. - Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc. - Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarians instructions, and schedule all future appointments. - Utilize hospital computer systems to document medical records and communicate with clients and teammates. - Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures. - Excellent customer service skills and an exceptional level of communication in a professional manner. - Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures. - Maintain a positive attitude in all interactions with clients, pets and other teammates. - Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.