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General Information

Ref #
48450
Department
Clerical
Job Site
Wil-O-Paw Animal Hospital
Date Published
03-09-2026
Pay Class
Part-Time
Base Min.
$ 16
Base Max.
$ 18

Description & Requirements

Company Overview
Wil-O-Paw Animal Hospital invites you to join a supportive medical community dedicated to delivering high-quality small animal care in Coloma Charter Township, MI. We are proud to be an AAHA Accredited practice, a distinction reflecting our unwavering commitment to the highest standards of veterinary excellence. Our dedication to our patients is reflected by our outstanding 4.8-star Google rating, demonstrating the deep trust we have earned from the local pet owner community. If you are looking for a place where patient advocacy and medical rigor are standard, this is where you will do your best work.

Joining our team means stepping into a culture built for success. We believe strongly in providing the tools and mentorship necessary for every teammate to grow professionally. As part of a larger network of hospitals, you will have access to unparalleled resources, including educational programs designed to help both credentialed technicians and veterinarians achieve their specific career goals. We maintain programs that foster upward mobility, allowing dedicated teammates to move into leadership roles or receive specific assistance in specialty preparation, ensuring you can always see a path forward in your career.

We are committed to maintaining an exceptional level of medical service for our small animal patients. When complex cases arise, you benefit immediately from the support structure around you. Veterinarians have direct access to internal specialty consultation support to ensure the most comprehensive diagnostic and treatment plans are created for optimal outcomes. For all teammates, we focus on efficient, supportive workflows that allow you to concentrate entirely on patient care, not administrative burdens. We provide the facility and technological support required to practice modern, impactful veterinary medicine.

Coloma Charter Township offers a peaceful, welcoming community setting located near the scenic areas of Western Michigan. This location provides an excellent balance of small-town charm and accessibility to beautiful landscapes, offering opportunities for outdoor recreation and relaxation after your busy shift. When you choose to make your career home here, you gain immediate access to a friendly, appreciative community that actively supports their local veterinary hospital, ensuring a positive work environment both inside and outside the clinic walls.
Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

  • Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
  • Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
  • Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
  • Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

  • A passion for providing excellent customer service and a genuine love for animals.
  • Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
  • Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
  • A collaborative, team-first mindset and the ability to work both independently and with direction.
  • Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health Most Loved Workplace 2025

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.


Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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