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General Information

Ref #
50088
Department
Clerical
Job Site
Grand Animal Hospital
Date Published
04-27-2026
Pay Class
Part-Time
Base Min.
$ 20
Base Max.
$ 25

Description & Requirements

Company Overview
At Grand Animal Hospital in Diamond Bar, California, you will join a devoted group of highly trained animal lovers committed to treating every patient as if they were our own. Since 2023, we have worked diligently to provide comprehensive care, earning the community's trust, which is reflected in our excellent 4.8-star Google rating. We offer a full-service environment focused on pet wellness, advanced care, urgent cases, and complex surgical procedures. If you are looking for a place where you can contribute immediately and make a real impact on patient lives, this is where you can do your best work.

Joining Grand Animal Hospital means becoming part of a supportive local culture built on the idea that our patients deserve the best possible attention. Our core philosophy is centered on compassion and experience, ensuring that every teammate feels valued while delivering medical excellence. We believe in providing our teammates with the resources necessary to succeed and grow, whether you are utilizing your extensive experience in advanced diagnostics or learning how to streamline challenging urgent care situations during our focused operational hours.

Our commitment to delivering exceptional patient outcomes is supported by the full range of services we offer, giving you the opportunity to apply your skills across diverse and interesting cases. You will practice high-quality general medicine, including comprehensive wellness and prevention programs, extensive testing and diagnostics, and specialized surgical procedures. While we operate primarily as a general practice and are not a 24-hour emergency facility, we manage urgent care cases and advanced care protocols during business hours, ensuring exposure to a diverse medical caseload.

Grand Animal Hospital is conveniently situated in Diamond Bar, California. Located on the eastern edge of Los Angeles County, this community offers a desirable Southern California work environment. This prime location provides a consistent base of dedicated clientele and allows you to practice top-tier veterinary medicine in a high-demand market with excellent accessibility.
Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

  • Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
  • Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
  • Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
  • Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

  • A passion for providing excellent customer service and a genuine love for animals.
  • Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
  • Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
  • A collaborative, team-first mindset and the ability to work both independently and with direction.
  • Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
  • The salary range for this position is $20-$25 per hour based on experience.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health Most Loved Workplace 2025

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.


Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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