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General Information

Ref #
47045
Department
Field Operations
Job Site
Mission Pet Health
Date Published
01-13-2026
Pay Class
Full-Time
Job Description

We’re looking for an experienced, forward-thinking veterinary leader to join Livewell as our Director of Clinical Operations for the West. In this highly influential role, you’ll coach and mentor our Founding Leads, shape clinical leadership across the organization, and help build a unified, high-quality standard of care that supports growth, client satisfaction, and team alignment across all Livewell practices.


This is a hands-on, relationship-driven leadership position ideal for a DVM who thrives in multi-site environments, enjoys developing people, and is energized by building systems, culture, and clinical excellence from the ground up.

Responsibilities and Benefits

What You’ll Do
Hospital Coaching & Quality Assurance (approximately 75%)
 You’ll serve as the primary coach, mentor, and line manager for our Founding Leads—supporting both existing leaders and those transitioning into leadership roles. Your work will include:
  • Providing ongoing mentorship, guidance, and leadership development through regular 1:1s
  • Partnering with Hospital Managers to support effective line management and resolve clinical or operational challenges
  • Addressing medical issues as they arise and helping leaders navigate real-world decision-making
  • Facilitating peer mentorship, group discussions, and shared learning to reduce silos and strengthen collaboration
  • Conducting site visits and inspections to assess quality standards, compliance, leadership dynamics, and opportunities for improvement
Strategy & Clinical Leadership Development (approximately 20%)
 You’ll play a key role in shaping Livewell’s broader clinical strategy by:
  • Creating a unified, evidence-based care model across all practices
  • Designing and implementing leadership development programs, including training sessions, workshops, and 1:1 mentoring
  • Building the “Livewell playbook” for leadership, covering team management, financial and operational acumen from a DVM perspective, client communication, and culture-building
  • Establishing feedback loops, recognition programs, and an annual Founding DVM Leadership event
Standards of Care & Clinical Excellence
 In collaboration with specialists and clinical experts, you’ll help develop and support Livewell’s Standards of Care by:
  • Establishing clear, consistent protocols for diagnostics, treatment planning, and client communication
  • Defining metrics to assess success, quality, and compliance across practices
Professional Development (approximately 5%)
 You’ll continue to grow as a leader while helping shape the future of Livewell’s clinical organization.
What We’re Looking For
  • Doctor of Veterinary Medicine (DVM) with an active license in good standing
  • Prior veterinary hospital ownership experience (de novo preferred)
  • Previous leadership experience, ideally in a multi-site or offsite operational role
  • Proven ability to think and operate at both strategic and operational levels
  • Strong communication skills and the ability to coach, influence, and inspire leaders
  • Comfort working across multiple locations and teams
  • Proficiency with Google Workspace and Microsoft Office tools
This role offers the opportunity to make a lasting impact—on hospitals, teams, and the quality of care delivered across an entire organization.

How You're Supported

As part of the Mission Pet Health Home Office team, you'll be joining a collaborative group of professionals dedicated to supporting our hospital teams and shaping the future of veterinary medicine.

Competitive Compensation

A competitive salary and a comprehensive benefits package.

Total Wellbeing

Comprehensive coverage including Health, Dental, and Vision insurance, plus 24/7 access to doctors through Teladoc.

Financial Health

Plan for your future with a 401k featuring a generous company match, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

Benefit from significant opportunities for upward mobility and career growth within a rapidly expanding organization.

A Collaborative Culture

Join a nationwide community of over 20,000 veterinary professionals and a Home Office team that lives by our WAG values.

Valuable Perks

Enjoy generous paid time off and company-wide holidays, discounted veterinary care for your pets, and access to an online discount platform.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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